How can we help?
Browse guides or open a support ticket.
Knowledge base
Domains & DNS
- Point a domain to hosting
- Change nameservers
- Register a free .np domain with Mercantile
Hosting
- Upload your website
- Install WordPress
- Migrate from another host
- Create a mailbox
- Set up email on your phone
VPS
- First steps after ordering
- Secure your server
SSL & security
- Free SSL certificates
- Reset your password
Billing
- Pay an invoice by QR
- Renew a domain
Guide articles are placeholders and will be added.
Account safety
Keep your account secure
Turn on two-factor sign-in, use a strong password and keep your contact details up to date to stay in control of your services.
- Two-factor sign-in
- Strong, unique password
- Up-to-date contact email